PRIVACY STATEMENT

This privacy statement was last updated on January 25, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://bilskadesign.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Professional or employment-related information
• Social Media accounts

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.2 Payments

For this purpose we use the following data:

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Geolocation data
• A social security number
• Financial information such as bank account number or credit card number

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 120

1.3 Registering an account

For this purpose we use the following data:

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Financial information such as bank account number or credit card number

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.4 To be able to comply with legal obligations

For this purpose we use the following data:

• A first and last name
• Account name or alias
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• IP Address
• Geolocation data
• A social security number
• Financial information such as bank account number or credit card number
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

The basis on which we may process these data is:

For compliance with a legal or regulatory obligation.

Retention period

We retain this data upon termination of the service for the following number of months: 120

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Stripe
Country: USA
Purpose: Payment
Name: Paypal
Country: USA
Purpose: Payment

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Bilska Design e.U.
Eckermannstrasse 15
4060 Leonding
Austria
Website: https://bilskadesign.com
Email: office@bilskadesign.com
Phone number: +43 681 208 329 03

Annex

1. The Brand Package

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• EU VAT number: we’ll use this to, for example, if a company has a valid VAT number, the purchase will not be charged by any VAT
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes

We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address,  email address, phone number, location, EU VAT, SSN, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Set up the reverse charge amount of the order in case your company has a valid VAT
• Set up the confirmation country of the order in case the geolocalization does not match with the country selected
• SSN and VAT of an order: we’ll add this information to the PDF created

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and IP and billing addresses. We will also store comments or reviews, if you choose to leave them. Who on our team has access Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.
• SSN and VAT of an order

Our team members have access to this information to help fulfill orders, process refunds and support you.

2. Payments

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy and Stripe Privay Policy for more details.

3. WooCommerce Multilingual & Multicurrency

WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains. WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.

4. Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

5. YITH WooCommerce EU VAT, OSS & IOSS Premium

While you visit our site, we collect information about you during the checkout process on our store. We’ll track:

• EU VAT number: we’ll use this to, for example, if a company has a valid VAT number, the purchase will not be charged by any VAT
• Location and IP address: we’ll use this for purposes like estimating taxes

When you purchase from us, we’ll ask you to provide information including your location and eu vat. We’ll use this information for purposes, such as, to:

• Set up the reverse charge amount of the order in case your company has a valid VAT
• Set up the confirmation country of the order in case the geolocalization does not match with the country selected

6. YITH WooCommerce PDF Invoices & Packing Slips Premium

While you visit our site, we collect information about you during the checkout process on our store. We'll track:

• SSN and VAT of an order: we'll add this information to the PDF created